Popular Articles

  1. Using ShipStation

    Your browser does not support HTML5 video. ...
  2. Your Guide to: Onboarding

    After you’ve made the decision to sign a contract with SimplePart, you start a very important process—Onboarding. Once our Sales team passes your information on to our Setup team, they can begin the process. To start, they’ll need the contact info t...
  3.  EP. 4 – Set and Adjust Shipping Rates

    In this video, we'll cover how to set and update shipping rates for your website and how our internal tools make it simple for your to update your shipping prices by either location or order cost.
  4. Setting up Gmail Account

    Correspondence is an important part of e-commerce, which makes it even more important to have a backup Gmail email address. Once you create a Gmail Account, we can link it to your client file, and/or any Google Adwords and Bing AdCenter Accounts we ...
  5. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...
  6.  EP. 11 – Continue Your SimplePart Experience

    Congratulations on completing our beginner's series on how to operate your SimplePart website. If you have any additional questions, don't hesitate to reach out to our 24/7 Client Services team at support@simplepart.com or 1 (888) 843-0425!
  7. Finding Your API Login

    Note: This is only necessary for users currently using Authorize.net as their payment gateway . The API Login and Transaction Key are crucial pieces of data used to connect your SimplePart website to your chosen payment gateway. In order for y...
  8.  EP. 8 – Recognize Fraudulent Orders

    In this video, we'll go over how to use the SimplePart platform's built-in fraud prevention tools to identify, flag and, most importantly, avoid fulfilling fraudulent customer orders.
  9. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as needed....
  10. Reading Control Panel Reports